服務與支援
Producing high quality products and services is one of the very highest business priorities at GODEX. As a hardware technology company, we realize that in order for GODEX to provide our customers with complete satisfaction, we must provide them with perfect products, supported by exceptional and caring customer service.
With our ISO 9001:2015 and ISO 14001:2015 certified Total Quality Management process as our cornerstone, GODEX has proven to be very effective in creating and implementing high levels of quality in all of our business practices.
Zero defects, 100% customer satisfaction, and continuous improvement, are our benchmarks; thousands of happy customer’s world-wide is our testimony.
Some of the key elements in the GODEX Quality Program include:
管理
- 品質理念由最高領導階層貫徹
- 多職能、跨部門合作的品質團隊
- 優質培訓課程
- 提供獎勵激勵追求最高品質
製造
- 在製程中確保產品品質
- EVT, DVT, MVT, MP產品開發製程
- 符合標準作業流程的生產方式
- 員工訓練及證照技能
- 第一批產品的良率測試
- 產品生命週期測試
- 持續性的(品質)信賴度測試
供應商
- 選擇業主時不僅以低成本，更以能提供最高產品品質為優先考量
- 和業主有良好的溝通
- 深入評估供應商之品質與生產效益/良率
- 供應商品質訓練
顧客
- 完全了解客戶的需求和期待
- 確保科誠能獲得最佳資源以達成客戶的要求
- 持續評估客戶滿意度
- 根本原因分析與糾正持續的循環改善